FAQs - Tech Week Singapore

I need a hotel. Can you help?

Absolutely, we've got you covered. Tech Week Singapore is held at the Sands Expo and Convention Centre, with the nearest hotel being the Marina Bay Sands Hotel.

To facilitate a comfortable stay for you in Singapore and provide you with discounted hotel rates, we have partnered with Burnaby Solutions, the official accommodation agent for Tech Week Singapore.

Booking early is key to ensuring availability and securing your preferred accommodation. We hope this helps make your experience at Tech Week Singapore both enjoyable and comfortable!

Stay tuned for more details and links to discounted hotel bookings, please drop techweek@closerstillmedia.com an email for any enquiries.

Can I get a complimentary parking coupon at Marina Bay Sands?

While Tech Week Singapore does not offer complimentary parking at Marina Bay Sands, we do have a special arrangement for attendees to have a convenient and enjoyable experience.

During the event days, you can receive a full-day parking coupon at a flat rate. Simply attend Tech Week Singapore and make sure you have your visitor/exhibitor badge. Please see details below:

Proceed to Sands Expo and Convention Centre Level 1 Concierge near Hall A (next to the Origin + Bloom)
Present Exhibitor/Visitor Badge and request for parking concession coupon at $12.84nett (inclusive of 9% GST)
Parking concession coupon is available for redemption on each day of the event
Do note that the concierge closes at 6pm

What are the parking fees at Marina Bay Sands?

Marina Bay Sands offers self-parking at the following rates:

Hourly rate: S$14.00 for first hour and S$1.50 for every subsequent half an hour
Max charge: S$32.00 per 24 hours

As a visitor or exhibitor on the event days (8-9 October), you can obtain a special flat rate for full-day parking during the event days by presenting your badge at the Visitor Service Counter. Please see details below:

Proceed to Sands Expo and Convention Centre Level 1 Concierge near Hall A (next to the Origin + Bloom)
Present Exhibitor/Visitor Badge and request for parking concession coupon at $12.84nett (inclusive of 9% GST)
Parking concession coupon is available for redemption on each day of the event
Do note that the concierge closes at 6pm

Please note that there is no free parking available for exhibitors and contractors during build and breakdown periods.

Where can I get a taxi from Marina Bay Sands?

Getting a taxi from Marina Bay Sands is quite straightforward. There are several locations where you can hail a taxi:

Sands Expo and Convention Centre: Visitors can find taxis at the Level 1 Lobby of the Sands Expo and Convention Centre along Bayfront Avenue.
Casino on Bayfront Avenue: There is a taxi stand located outside the Casino along Bayfront Avenue where visitors can hail taxis.
Hotel Tower 1 Lobby: If you're staying at or visiting the Marina Bay Sands Hotel, you can get a taxi from the Lobby of Tower 1 on Shears Link.

Taxi lines may be long during peak hours. Please factor in a little extra time when planning your journey. For your convenience, you might also consider using a ride-hailing app like Grab, Gojek, which is widely used in Singapore.

Is there WiFi at Marina Bay Sands?

Yes, there is free WiFi available at the Sands Expo and Convention Centre. This service is provided as a courtesy to all attendees. It is suitable for basic internet activities like checking emails or browsing the web.

Please note that this complimentary WiFi is not supported and may not provide the most reliable connection for more data-intensive activities.

If you are an exhibitor requiring more reliable connectivity for demonstrations, we recommend ordering a personal Hotspot/WiFi, or a hardwired connection for your stand. Please refer to the 'Internet Service Form' found in the Exhibitor Manual for information about ordering this equipment.

Where is the Organiser's Office?

The Organiser's Office is conveniently located within the show hall at Tech Week Singapore. It will be staffed throughout Tech Week Singapore's build, open, and breakdown periods. Our team is committed to ensuring that your experience at Tech Week Singapore is as seamless and enjoyable as possible.

Should you have any questions, require assistance, or wish to share feedback, please do not hesitate to visit us in the Organiser's Office. Our team will be more than happy to help you with any queries or concerns you might have during your time at the event. We look forward to seeing you at Tech Week Singapore!

What should I do if I need first aid during the show?

Your health and safety is our top priority during Tech Week Singapore, and our team is always here to help with any concerns or emergencies.

In the event that you require urgent medical assistance during Tech Week Singapore, it is important to notify the event organisers as soon as possible.

Instead of contacting emergency services directly, please reach out to the Organiser's Office immediately. Our team is trained to coordinate with the on-site medical team and to manage the arrival of any additional emergency services that may be needed.

This protocol ensures a fast and efficient response, allowing medical professionals to reach you as quickly as possible.

Where are the restrooms?

Restrooms are conveniently located within the Tech Week Singapore exhibition hall, as well as throughout the Sands Expo and Convention Centre. These facilities are well-signposted and easily accessible to all attendees.

If you have trouble locating a restroom, feel free to ask any member of the event staff for directions. We are here to ensure your experience at Tech Week Singapore is comfortable and hassle-free.

How can I become an exhibitor?

If you are interested in becoming an exhibitor at Tech Week Singapore, please submit an enquiry and a member of our team will be in contact with you within one working day. We will work together on the best opportunities for your business and guide you through the process.

I am an exhibitor. How can I access the exhibition hall during build and breakdown?

To access the exhibition hall during the build and breakdown periods as an exhibitor, you will require an Exhibitor Badge. These badges must be worn at all times when you are on-site.

You can order your Exhibitor Badge via the 'Exhibitor Badge Registration' link found in the E-Zone. After applying for your badge, you will receive a confirmation email which includes a QR code. To collect your physical badge, please present your QR code at the Registration Counter from 2pm on the last day of the build period (7th October).

You can also collect your badge via the self-serve kiosks in the registration area on the event days (8-9 October), from 08:00.

Why do I need a badge if I am an exhibitor?

Every exhibitor is required to have a badge to gain access to Tech Week Singapore. This includes the build, open, and breakdown periods of the event. The badge allows for appropriate access controls and security measures to ensure a smooth and secure event for all participants

How can I collect my badge?

You can collect your exhibitor badges onsite, 1 day before the event from 14:00-18:00 (7th October). You can also collect your badge via the self-serve kiosks in the registration area on the event days (8th-9th October), from 08:00.

Can exhibitors park for free at the venue?

Marina Bay Sands offers self-parking at the following rates:

Hourly rate: S$14.00 for first hour and S$1.50 for every subsequent half an hour
Max charge: S$32.00 per 24 hours

As a visitor or exhibitor on the event days (8-9 October), you can obtain a special flat rate for full-day parking during the event days by presenting your badge at the Visitor Service Counter. Please see details below:

Proceed to Sands Expo and Convention Centre Level 1 Concierge near Hall A (next to the Origin + Bloom)
Present Exhibitor/Visitor Badge and request for parking concession coupon at $12.84nett (inclusive of 9% GST)
Parking concession coupon is available for redemption on each day of the event
Do note that the concierge closes at 6pm

Please note that there is no free parking available for exhibitors and contractors during build and breakdown periods.

I want to share my participation on social media. How can I do this?

Engaging with us on social media provides you with a host of benefits, including boosting your visibility, driving networking opportunities, joining engaging conversations, and keeping you updated on all the fun at Tech Week Singapore!

The more engaging and unique your social media posts, the higher the chance that we will share them on our channels, which can greatly increase your visibility. Share your selfies, behind-the-scenes peeks at your booth, key takeaways from sessions, and more!

Get involved by tagging us on social media:

LinkedIn:

Twitter:

Facebook:

Instagram:

Tech Week Singapore (@techweeksingapore)

Hashtags:

Tech Week Singapore: #TWS25
Cloud Expo Asia: #CEA25
DevOps Live: #DOL25
Cyber Security World Asia: #CSWA25
Big Data & AI World Asia: #BDWA25
Data Centre World Asia: #DCWA25
eCommerce Expo | DMEXCO Asia: #ECEDMEXCO25

How can I obtain a post-show report?

The post-show report gives exhibitors a clear view of attendee demographics and statistics. Please submit a request and we will be in contact within one working day with the post-show report.

What is the Exhibitor Zone (E-Zone)?

The E-Zone is our online portal which will be your central hub for:

Curating your exhibitor listing
Accessing essential event resources such as the Online Exhibitor Manual
Submitting your company logo, completing forms and registering for exhibitor badges
Maximising your visibility and impact well before the event

What can I do via the E-Zone?

After logging into the E-Zone you will be able to:

Complete your company profile/exhibitor listing

Upload your company logo

Link your company website and social media pages

View important event updates

Access the Online Exhibitor Manual (view important event operational details, submit necessary forms, request a Letter of Invitation etc.)

Access your Marketing Toolkit

Download our event logos for your own marketing materials

Apply for exhibitor badges

Submit a VIP pass nomination list

Upload a press release

Download our publicity guide

Access event app/lead scanner information

Where can I find my E-Zone login details?

You will receive an email with your E-Zone login details from us directly via an email automation. Please ensure you have checked your spam/junk folders for an email containing their login information.

If you have not received this email, it may be because you have been unsubscribed from receiving our emails or it may have gone to your junk inbox. If this is the case, please contact our team use email address below: